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Level 1 - Communicating in emergencies

Red Cross worker and man on a phone after an earthquake.
Joseph has found a phone dropped by Alan Hackston. He needs your help to work out how to use it. Don’t know who Alan Hackston is? Maybe you should read his blog. If you missed Joseph’s video, you can watch it here.
Effective communications are essential to the work of the Red Cross. Trained volunteers and staff use mobile satellite phones, laptops and mobile phones so that people in affected areas can call relatives and confirm their safety. They also use these devices to coordinate their efforts in times of emergency, and provide the public with up-to-date information on why help is needed and how their donations are being used.
Using mobile phones to send text messages is a quick and easy way of communicating. British Red Cross staff and volunteers have been using Twitter and the British Red Cross blog to talk about our work.